Shipments and returns. We never SHIP for FREE!
When checking out your shoppingcart shows shipping is free but that is not the case. Shipping will be calculated upon final order and checkout!
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via PostNL with tracking and drop-off without signature. If you prefer delivery by a special courier with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Within 7 days of purchase items may be returned with reason of return. However, all products must be returned unused, in their original undamaged packing.
Used,damaged or items without their original packing are not accepted.
Product specially order requests for the customer from the factory are not eligible for returns.